You are here: Home Help Center Ordering
Help Center Departments

Ordering
Payment
Shipping
Returns & Exchanges
Warranty policy
Customer Service

Service Departments

Company profile
Privacy policy
Disclaimer
Email newsletter
Send us feedback

Placing an Order and Payment Methods

 

  • How can I place an order?

    There are several ways to order from AudioDonkey.com.

    1. You can order online with your credit card and our secure checkout form.
    2. Fax your order form and credit card info to us at 1-800-DONKEY. Click here if you would like a printable copy of our order form to fax or send by U.S. mail. To view this file you will need Adobe Acrobat Reader.
    3. You can call us on the phone and order with a customer service representative.
    Either way you choose, we will be happy to assist you. That's our priority.

  • What methods of payment does AudioDonkey.com accept?

    We accept Visa, Mastercard, Discover, American Express, and PayPal. We ensure your Credit Card information is 100% safe and secure.

  • When will my credit card be charged?

    When your order is placed, we will authorize your credit card for all in-stock items. An authorization is a temporary hold on the funds. We will finalize the charge to your credit card when the items ship. You can cancel an order at any time prior to shipment, at no cost to you, by calling (718) 200-6881, 8am - Midnight, Eastern Time.

  • Secure Shopping Guarantee: Only the best! We use industry standard encryption called Secure Socket Layer (SSL) to keep your information safe.
    Easy Returns
    Anything less than completely thrilled? It's easy to return items by mail or to your nearest Kmart store.
    Shop with Confidence:
    Hassle-free return policy
    We value your privacy
    Safe & secure checkout
    Need help? Contact us through email. Call (718) 200-6881 Or get quick info online. We're here for you around the clock.